Delivery Policy

At VertexAI Digital, we are committed to delivering our digital services in a clear, timely, and organized manner. Our delivery process is based on the nature of the service, project requirements, and timeline agreed upon with each client.

Our digital marketing services are provided according to the selected service plan. The time required to see progress or measurable results may vary depending on the service, industry, competition, and overall marketing strategy.

Website and mobile app development projects are delivered according to their individual scope and complexity. Factors such as design requirements, features, integrations, revisions, testing, and technical requirements can affect the overall delivery timeline.

Before beginning a project, our team discusses the expected timeline, key requirements, and major milestones with the client. Where applicable, progress and deliverables are shared throughout the project rather than waiting until the final stage.

All digital deliverables, including websites, applications, designs, reports, documents, and other project materials, are delivered electronically through email, cloud storage, project management platforms, or another agreed digital method.

We maintain communication with our clients throughout the project to provide updates, collect feedback, and ensure that the work remains aligned with the agreed requirements.

Clients are responsible for providing the necessary information, content, approvals, credentials, and other materials required to complete the project. Delays in providing these items may result in changes to the original delivery schedule.

Any additional features, revisions, or services requested outside the original project scope may require additional time and may affect the agreed delivery schedule. Such changes will be discussed with the client before the additional work is carried out.

Once the agreed services or deliverables have been completed and made available to the client through the agreed delivery method, the applicable delivery will be considered fulfilled.

By using our services, you acknowledge and agree to the terms of this Delivery Policy. If you have any questions about our delivery process or project timelines, please contact VertexAI Digital at contact@certexaidigital.com or (331) 310-4055.