Terms & Conditions

Terms & Conditions

Thank you for visiting VertexAI Digital. These Terms & Conditions explain the rules and responsibilities that apply when you access our website or use our services. By using our website or engaging with our services, you agree to these terms.

1. Our Services

VertexAI Digital provides a range of digital and technology services, including website development, mobile app development, SEO, PPC, social media marketing, GMB services, UI/UX design, branding, and other customized digital solutions.

The exact services provided to a client will depend on the project requirements and the agreement made before work begins.

2. Project Requirements

We work with each client based on their specific goals, requirements, budget, and agreed scope of work. Project details, deliverables, pricing, and estimated timelines may be discussed and confirmed before development or service delivery begins.

Any request that falls outside the original scope may require additional time or cost.

3. Payments

Payment terms are agreed upon before the start of a project or service. Clients are responsible for making payments according to the agreed schedule.

Work may be delayed, paused, or suspended if required payments are not received as agreed.

4. Project Timelines

We make reasonable efforts to complete projects within the estimated timeframe. However, timelines may change because of project revisions, additional requirements, delayed approvals, technical issues, or dependence on third-party services.

Clients can help keep projects on schedule by providing required information, materials, feedback, and approvals promptly.

5. Client Responsibilities

Clients are responsible for providing accurate information and ensuring that any content, images, logos, documents, or other materials they provide to VertexAI Digital can legally be used for the project.

Clients are also responsible for reviewing and approving project materials when requested.

6. Revisions and Changes

We welcome reasonable feedback during a project. The number of revisions included in a project will depend on the agreed scope or service package.

Major changes, new features, or additional requirements may be considered separate work and may affect both the project cost and delivery timeline.

7. Third-Party Services

Some projects may require third-party tools, platforms, hosting providers, advertising networks, app stores, APIs, or other external services.

While we may assist with their setup or integration, VertexAI Digital is not responsible for changes, outages, restrictions, suspensions, or technical problems caused by third-party providers.

8. Intellectual Property

Ownership and usage rights for websites, applications, designs, code, content, and other deliverables will be handled according to the terms agreed upon for each project.

Clients must have the necessary rights to any materials they provide to us for use in their project.

9. Acceptable Use

You agree to use our website and services only for lawful and legitimate purposes. Our services must not be used for activities that are fraudulent, abusive, harmful, unauthorized, or in violation of applicable laws.

10. Limitation of Responsibility

VertexAI Digital makes reasonable efforts to provide reliable and professional services. However, we cannot be held responsible for losses or interruptions resulting from circumstances beyond our reasonable control, including third-party failures, platform changes, technical problems, or events outside our control.

11. Changes to These Terms

We may update these Terms & Conditions when necessary to reflect changes to our services, business practices, or legal requirements. Updated terms will be posted on this page, and the revised date will be updated accordingly.

12. Contact Us

If you have questions about these Terms & Conditions or our services, you can reach us at:

VertexAI Digital

By continuing to use our website or services, you acknowledge that you have read and agreed to these Terms & Conditions.