Privacy Policy

Privacy Policy

At VertexAI Digital, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, or use our digital marketing, web development, app development, SEO, PPC, design, and other services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide when you contact us, request a quote, submit a form, subscribe to communications, or otherwise interact with our website.

This information may include:

  • Name
  • Email address
  • Phone number
  • Company or business name
  • Website address
  • Project requirements
  • Service preferences
  • Information included in your messages or inquiries
  • Any other information you choose to provide

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, operating system, pages visited, referring website, and general usage information.

2. How We Use Your Information

VertexAI Digital may use collected information for legitimate business purposes, including to:

  • Respond to inquiries and requests
  • Provide requested services
  • Prepare proposals, estimates, and project plans
  • Communicate with clients and prospective clients
  • Manage and improve our website and services
  • Understand how visitors use our website
  • Improve website performance and user experience
  • Provide customer support
  • Send service-related communications
  • Send marketing communications where permitted by law
  • Protect our website, systems, and business from fraud or unauthorized activity
  • Comply with applicable legal obligations

We do not use personal information for purposes unrelated to the reason it was collected unless permitted or required by law.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, understand website traffic, remember preferences, and analyze how visitors interact with our website.

Cookies may be used for purposes such as:

  • Website functionality
  • Analytics and performance monitoring
  • Advertising and marketing
  • Remembering user preferences
  • Improving the overall website experience

You can adjust your browser settings to block or delete cookies. However, disabling certain cookies may affect some website functionality.

4. Analytics and Advertising

We may use third-party analytics and advertising technologies to understand website traffic, measure marketing performance, and improve our digital marketing activities.

These services may collect information such as browser information, device information, approximate location, pages visited, and interactions with advertisements or websites.

Third-party providers may use cookies, pixels, tags, or similar technologies according to their own privacy policies.

5. How We Share Information

We do not sell or rent your personal information.

We may share information with trusted third parties when reasonably necessary to operate our business or provide services. These parties may include:

  • Hosting and technology providers
  • Website and software service providers
  • Analytics providers
  • Advertising platforms
  • Communication and email service providers
  • Payment or business service providers
  • Professional advisors
  • Government authorities or legal entities when required by law

Third-party service providers are expected to use information only for legitimate purposes related to the services they provide.

6. Information Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.

7. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services.

If you follow a link to an external website, that website will have its own privacy practices and policies. VertexAI Digital is not responsible for the privacy, security, content, or practices of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

8. Children’s Privacy

Our website and services are intended for businesses and general audiences and are not directed toward children.

We do not knowingly collect personal information from children under the age required by applicable privacy laws. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain appropriate business records, resolve disputes, enforce agreements, and comply with legal obligations.

The specific retention period may vary depending on the nature of the information and the reason it was collected.

10. Your Privacy Rights

Depending on where you live and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include the ability to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Opt out of certain marketing communications
  • Request information about how your personal information is used

To exercise an applicable privacy right, please contact us using the information provided below. We may need to verify your identity before completing certain requests.

11. Marketing Communications

If you provide your contact information, we may contact you regarding requested services, project updates, company information, or relevant marketing communications where permitted by law.

You can unsubscribe from promotional emails at any time by using the unsubscribe option included in the communication or by contacting us directly.

Please note that you may still receive important service-related or transactional communications when necessary.

12. Business and Client Information

When you work with VertexAI Digital, you may provide business information, website information, project materials, account information, or other data required to perform our services.

We use such information to deliver the agreed services and support the client relationship. Where appropriate, clients remain responsible for ensuring that they have the necessary rights and permissions to provide information or materials to us for processing.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable laws.

When we make changes, we will update the Last Updated date at the top of this page. We encourage visitors to review this page periodically to stay informed about our privacy practices.

14. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, you can contact VertexAI Digital using the following information:

VertexAI Digital

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.